Schedule Online
(304) 568-5614
Schedule Online
(304) 568-5614

Privacy Policy and Terms & Conditions

Effective Date: 10/07/2025

Last Updated: 10/07/2025

Ashworth Heating & Cooling (“Ashworth,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ashworthcool.com/, schedule services, or interact with us through phone, email, or SMS messaging.

1. Information We Collect

 

We may collect the following categories of personal information:
  • Identifiers (name, address, phone number, email address, IP address).
  • Service and billing information.
  • Information you provide through forms, service requests, or customer support.
  • Internet activity information related to your use of our website.
  • Data collected through cookies and similar technologies (see Section 4).


2. How We Use Your Information

 

We may use your information to:
  • Provide and manage our services.
  • Send appointment confirmations, reminders, and service notifications.
  • Communicate with you regarding your account.
  • Send promotional offers (if you opt-in).
  • Improve our website, services, and customer experience.


Data Sharing: Phone numbers and texting opt-in data will not be sold, shared, or rented to third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers necessary to deliver our services.

3. SMS Messaging

 

If you provide your mobile phone number and consent to receive SMS messages, we may send you:
  • Appointment reminders and service updates.
  • Account notifications.
  • Promotional offers (if you opted-in and signed-up).

Message Frequency & Rates: Message frequency varies. Standard message and data rates may apply.

Opt-Out Instructions: You can opt out of SMS messages at any time by replying STOP. No further messages will be sent. For assistance, reply HELP or contact us at [email protected] .


4. Cookies, Analytics & Tracking

 

We use cookies, pixels, and analytics tools (including Visual Visitor) to understand website traffic, track leads, and improve our services. These technologies may collect information such as:
  • Your IP address, browser type, operating system, and device information.
  • Your browsing activity on our website (pages visited, time on page, referring URL).
We use this information to:
  • Improve website performance and user experience.
  • Measure marketing effectiveness.
  • Provide relevant service and support.

Managing Cookies: You can choose to accept, reject, or manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.


5. Data Sharing

 

We may share information with:
  • Service providers assisting in delivering our services (e.g., scheduling, payment processing, analytics).
  • Regulatory or legal authorities as required by law.

We do not sell personal information for marketing purposes.

6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Your Rights (GDPR & CCPA)
Depending on where you reside, you may have rights under laws such as the GDPR and CCPA, including the right to:
  • Access the personal information we hold about you.
  • Request deletion of your personal information.
  • Restrict or object to processing of your personal information.
  • Opt-out of data collection or sale (California residents: use the “Do Not Sell My Personal Information” link on our website).
To exercise these rights, contact us at
[email protected] .

8. Security

We implement reasonable safeguards to protect your personal information.

9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.

10. International Data Transfers
Some of our service providers may be located outside the United States. Where applicable, we ensure such transfers comply with data protection law and that your data is safeguarded.

11. Updates
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.

12. Contact Us
Ashworth Heating & Cooling
1439 Johns Creek Road
Milton, WV 25541
Phone: (304) 568-5614
  • Terms & Conditions brand example
Terms & Conditions of Use

Effective Date: 09/11/2025
Welcome to the website operated by Ashworth Heating & Cooling, (“Ashworth,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of https://www.ashworthcool.com/ including services, booking, and communications. By using our site and services, you agree to these Terms and our Privacy Policy.

1. SMS Messaging Terms
By providing your phone number and opting in, you agree to receive SMS messages from Ashworth Heating & Cooling:
  • Appointment reminders and service updates.
  • Account notifications.
  • Promotional offers (if you opted-in and signed-up).


Message Frequency &

Rates: Message frequency varies. Standard message and data rates may apply.


Opt-Out: You may opt out at any time by replying STOP. No further messages will be sent.

Support: For help, reply HELP or contact us at [email protected]

Data Use: Phone numbers and texting opt-in data will not be sold, shared, or rented to third parties for marketing or promotional purposes.

2. Use of Website and Services
You agree to use the website and our services only for lawful purposes. All content, materials, and intellectual property on this site are owned by Ashworth Heating & Cooling or its licensors. Unauthorized use of the site or its content is prohibited.

3. Cookies and Tracking
Our site uses cookies and analytics tools, including Visual Visitor, to improve your browsing experience and provide accurate service information. Use of the site constitutes acceptance of our cookie practices, as outlined in the Privacy Policy.

4. Disclaimers
The information provided on the site is for informational purposes only. We do not guarantee uninterrupted access to the site or that the content is error-free. Services and content are provided on an “as is” and “as available” basis.

5. Limitation of Liability
To the fullest extent permitted by law, Ashworth Heating & Cooling shall not be liable for any damages arising from your use of the site or services.

6. Indemnification
You agree to indemnify and hold harmless Ashworth Heating & Cooling and its affiliates from any claims, damages, or expenses resulting from your violation of these Terms.

7. Governing Law
These Terms are governed by the laws of the State of Alabama, without regard to conflict of laws principles.

8. Dispute Resolution
Any disputes shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, held in Montgomery, Alabama.

9. Termination
We may terminate or suspend access to the site or services at any time, without notice, for conduct that violates these Terms.

10. Changes to Terms
We may update these Terms periodically. Updates will be posted on our website with a revised “Effective Date.”

Contact Us
Ashworth Heating & Cooling
1439 Johns Creek Road
Milton, WV 25541
Phone: (304) 568-5614
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